Posted By: | Greg Gebhardt | |
Post Date: | 02-19-2016 | |
Reviewed : | Montway Auto Transport | |
Subject | Drive was great but Montway dispatchers told me different | |
Review: | The driver was 100%! Very nice to talk to and very friendly. Strapped the car down nicely and did exactly what he needed to do.... get it from point A to point B safely and he did that very well. Dispatchers told me I would have the car picked up on either of the two days I said I was available. After not hearing from them on the last day I was available, I called and told them this would be the last day for two weeks I would be in town. They FINALLY found a driver that showed up late that night which in return made me late to leave for my trip. If it wasn't for the poor dispatching I wouldn't' have any complaints. Again, the driver was the highlight of the whole scenario. | |
Responses |
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Order ID: |
255383 |
Order Cost: |
$ 650 |
Origin: |
Illinois |
Pickup: |
late |
Destination: |
Tennessee |
Delivery: |
on time |
Truck/Carrier Type: |
open |
Dirty: |
No |
Items Stolen: |
No |
Damaged: |
No |
Honesty: |
|
Knowlegeable: |
|
Promptness: |
|
Overall Customer Service: |
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Primary Contact: |