Posted By: | Samantha | |
Post Date: | 07-01-2016 | |
Reviewed : | South Beach Transport | |
Subject | Wonderful Customer Service and communication | |
Review: | I originally went with another company who promised to get my car to me on time they made me feel so confident that they would get my car moved on time!! When it came time for pick up I called the original company I was booked with multiple time NO ANSWER I finally gave up so I started reaching out to other company!! I called South Beach and Brittney answered my call I told her the situation and even though the price was $350 more then what I was originally was quoted by the first company Nicole and Brittany explained the process in detail in a way that I could understand. My car was picked up on on the a couple days later and delivered to me no problems with FULL COMMUNICATION from Brittany, Nicole and the driver. | |
Responses |
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Order ID: |
72946 |
Order Cost: |
$ 1100 |
Origin: |
North Carolina |
Pickup: |
on time |
Destination: |
Washington |
Delivery: |
on time |
Truck/Carrier Type: |
open |
Dirty: |
No |
Items Stolen: |
No |
Damaged: |
No |
Honesty: |
|
Knowlegeable: |
|
Promptness: |
|
Overall Customer Service: |
|
Primary Contact: |
Nicole |