Posted By: | Winston | |
Post Date: | 05-14-2015 | |
Reviewed : | South Beach Transport | |
Subject | John was wonderful! | |
Review: | I was bombarded with phone calls and emails and was very confused. This was my first time transporting a car. I had gone with a company i thought was the cheapest and I had signed a contract with this company I was asked for my credit card information over the phone which I thought meant i was locking a down a date. Days before my pick up date John called me and explained the process of transporting my car. After he explained to me that paying a deposit did not mean I had a driver locked in, I tried to cancel but the company never answered. John had to call and get me removed from central dispatch. He then located a driver for me on the date I needed. I was charged nothing until delivery. John kept me informed and at ease through out the entire process | |
Responses |
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Order ID: |
426853-FD |
Order Cost: |
$ 1490 |
Origin: |
California |
Pickup: |
on time |
Destination: |
Maine |
Delivery: |
on time |
Truck/Carrier Type: |
open |
Dirty: |
No |
Items Stolen: |
No |
Damaged: |
No |
Honesty: |
|
Knowlegeable: |
|
Promptness: |
|
Overall Customer Service: |
|
Primary Contact: |
John |