Review: |
If you are considering using Get It Done Transportation, you should think again. I had a horrible experience with them. I tried them because I thought they were a good company. Based on their quote, I was supposed to get the following: "3 references on the driver, the drivers ratings (must be 98% or better), FULL background check, Motor Carrier License #, Insurance Docs (showing your vehicle is fully insured w/ NO DEDUCTIBLE held against you) and maintenance records on the truck (so you know the likely hood of them breaking down is very rare)". I never received anything from them. I also never got notice as to when the driver would be showing up to pick up my car. Every time I called the company to get an update, they kept telling me to wait. Our car was supposed to be picked up two days before we travelled and I finally heard from the driver the night before we were flying out. He came out to our house very late after 11pm to pick it up. As expected, we were really nervous that the car would not be picked up at all. The company also jacked up the price at the last minute when I had no choice to go with a different company. The original quote was for $590 and the price went up to $750 the day of the pick-up. Our worst experience was in delivering the car. The car arrived 5 days later than promised. Again, the company never gave us an update as to when to expect arrival. I called Kat and Dave repeatedly and they seldom bothered to return our calls. When I called the trucking company, LNR Services, their drivers and dispatchers were extremely rude and told me to stop bothering them and to never call them again. They told me the car will get there when it gets there. After I reported this to Dave, he promised he would look into it and again he did not bother to return our calls or to even notify us as to when the car would be delivered. The car finally did arrive 5 days later than promised, but with no call from Get It Done Transportation. I was really close to reporting the car stolen to the police because I could not get any kind of update from anyone for almost a week. DO NOT USE GET IT DONE TRANSPORTATION!!! |