Review: |
In early Sept 2015 my ex wife and I contracted United Auto Movers to move a vehicle from NY to Florida for my son. At the time the UAM office was very helpful and the pricing was good. $700 was the cost to ship, a $100 down payment and the $600 balance due upon delivery on 9/14/15. Our contract number was 16473. I have all paperwork to back this up.
After a couple delays the driver notified my son he would be at a store parking lot on US 19 Palm Harbor FL, this was due to the size of the hauling vehicle not being able to pull down our street.
My son waited at the store parking lot for 3 more hours when finally the transport truck arrived. To my surprise, my son calls me and explains that the transport company wants another $200 in addition to the $600 and they will not release the vehicle until paid. I was very upset with this bate and switch process however I paid the additional money so we could get the vehicle. Or we would have had to pay storage fees.
When I called United Auto Movers (Joe Franzese) the next day, (they did not answer the day of delivery) they did apologized for the confusion and said they would reimburse me the $200. After many conversations with United Auto Movers over several months and now with them blocking my number I have never received the difference as promised.
I only hope that this gets read by everyone who wants to hire this underhanded, bait and switch, lying cheating company.
Merry Christmas and Happy New Year to me United Auto Movers, you beat me out of $200.
I gave them a 5 for being knowledgeable on ripping me off |