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I ENTERED A CONTRACT WITH FAST TRACK AUTO CARRIERS ON 04/30/2015. I GOT A QUOTE AND AGREED TO THE PRICE OF THE SHIPPING .I WAS TOLD THE VEHICLE WOULD BE PICKED IN 7 DAYS. THAT NEVER HAPPENED. I NEVER RECEIVED A CALL FROM THE SHIPPING CO REGARDING LATE PICK UP SO I CALLED THEM 3 DAYS AFTER THE VEHICLE WAS TO BE PICKRD UP AND WAS TOLD THE DRIVER HAS TRUCK PROBLEMS AND THEY A NEW DRIVER THAT WOULD BE CONTACTING ME. THAT NEVER HAPPENED. I GOT A FRANTIC CALL 6 WEEKS AFTER ORIGINAL PICK SAYING HE HAD A DRIVER THAT WOULD BE HERE IN 1 HOUR AND THERE WOULD BE AN ADDITIOAL $175.00 MORE THAN THE ORIGINAL QUOTE. I DECLINED AND ASKED THEM TO REFUND MY $150.00 DEPOSIT. THEY SENT ME A CANCELATION LETTER AND SAID MY MONEY WOULD BE REFUNDED WITHIN A 30 DAY TIME FRAME (THE NORM IS THREE DAYS). THAT NEVER HAPPENED. I THEN CALLED ANOTHER SHIPPER (ALL COAST AUTO TRANSPORT TALKED TO HELEN SHE GAVE ME A QUOTE THE VEHICLE WAS PICKED IN A WEEK AND DELIVERD 2 DAYS LATER. SHE WAS SPOT ON AND DID NOT LIE TO ME AT ALL. BECAREFULL OF FAST TRACK AUTO CARRIES THEY ARE NOT HERE TO HELP. TO THIS DAY I HAVE NIOT RECEIVED MY DEPOSIY BACK! |
