How to prepare your car for transport: a checklist

Fifteen minutes of preparation protects you if anything goes wrong and makes pickup quick. Here is what to do before the driver arrives.

A little preparation before pickup makes the handover faster and protects you if there is ever a question about damage.

A week before

  • Confirm the pickup window and the address with the company, and save the driver's or dispatcher's phone number.
  • Ask about personal items. Many carriers don't allow them, and those that do usually limit the weight. See can you pack things in your car.
  • Check your own insurance so you know what your policy covers while the car is with someone else.

The day before

  1. Wash the car. You can't see scratches and dents through dirt, and you want both you and the driver to see the car's real condition.
  2. Photograph every side, the roof, the wheels and the odometer, in good light. Date-stamped photos are your best evidence.
  3. Remove valuables and loose items, including chargers, sunglasses and garage remotes.
  4. Take off or fold in anything that sticks out: bike racks, roof boxes, custom spoilers, antennas that don't retract.
  5. Remove or disable toll tags so you aren't charged for tolls on the truck's route.
  6. Leave about a quarter tank of fuel. Enough to drive on and off the trailer, without the extra weight of a full tank.
  7. Check for leaks and tell the company about any. A carrier can refuse a car that leaks onto vehicles below it.
  8. Turn off the alarm, or tell the driver how to.

At pickup

  • Walk around the car with the driver and make sure every existing mark is noted on the bill of lading (the inspection report).
  • Don't sign a blank or incomplete inspection.
  • Keep your copy. You'll compare against it at delivery. Here's why the bill of lading matters.
  • Hand over one key. Keep the spare.

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