Do NOT Trust Bad Customer Service
The process went smoothly until they got me in contact with the carrier for my vehicle. The driver was in a completely different state when he was…
Joy E. reviewed Ship a Car Direct on October 10, 2017.
They were honest and open from the beginning. The previous company that I used, Direct Connect Auto, would say one thing, the next day the story would change. It was very frustrating and it was hard to get a straightforward answer from them. My car never got picked up, they took my money,
And I had to find someone else to pick up my car. I got a hold of Ship a Car Direct, they were kind, courteous, and understanding.
Ship a Car Direct let me know from the beginning that they would call me a few hours before hand on the day of the pick up. There wasn't any confusion. Dispatch knew what the drivers were doing and vice versa. The whole process was smooth. I would definitely recommend them. P.S. Never go with a company that makes you pay extra for "priority" shipping (i.e. Direct Connect Auto). All other shipping companies that I have used have always picked up the car the day that I requested. They didn't give me a nonsense time frame for when my car MIGHT (not even guaranteed) be picked up.
The process went smoothly until they got me in contact with the carrier for my vehicle. The driver was in a completely different state when he was…
This went very smoothly. Lots of emails from Ship a Car Direct was helpful and comforting. Kosta was also always available by phone. I plan to ship…
Thank got for ship- a- car- direct they assisted me immediately, gave me the quote I was looking for and got someone to pick up on that same day!!…