How to write a car shipping review that actually helps
The most useful reviews share specifics: route, price, timing and condition at delivery. What to include so the next customer can make a better choice.
You just shipped a car. Whether it went perfectly or badly, your experience is exactly what the next customer needs. Here's how to make your review count.
Include the facts
- The route: where the car was picked up and delivered.
- The price you were quoted, and what you actually paid.
- The vehicle and whether it was open or enclosed transport.
- How long you waited for pickup and how long the trip took.
- The condition of the car at delivery.
On Transport Auto Reviews, the review form has a place for each of these, so readers can compare experiences on the same route.
Describe what happened, not just how you felt
"Terrible company!!" doesn't help anyone choose. "The quoted price went up $200 the day before pickup, and the driver arrived three days late" does. Specific details are more persuasive than strong words.
Mention how problems were handled
If something went wrong, say how the company responded. Did they call you back? Fix it? Pay the claim? A company that handles problems well is often a better choice than one that's never been tested.
Name the right company
If you booked through a broker, the review belongs to the company you booked with. If you know the carrier who moved the car, mention it in the text.
Keep it honest and fair
Stick to your own experience. Don't include personal details about drivers or staff, and don't post private information such as phone numbers. Reviews are checked before they appear. See our review rules.
Ready? Write a review. It takes a few minutes and helps every person who searches after you.