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Yana was excellent. She knew that I had to have the car picked up and I was going to use another vendor. She went ahead and called me on the following day to find out if my car had been shipped yet. I told her no and that I was unhappy with the lack of service promised. She took the order and had my car picked up that day and delivered the next day. She continued to stay in touch with me throughout the process until…
Neil was well informed and communicative throughout the process. He was patient with with my questions, and was very understanding when I had to reschedule. He did his best to accommodate the problems in my schedule, and I felt that he really cares about making his customers happy and reuniting them with their cars.
The whole process of car transport was "thrilling" because everything before the actual move is planned online, and you have a big event in your life that is pending. I first chose company X to do my car transport. However, I wanted my car transported on date Y, and they did not deliver on that date. All they told me was that it would be done "soon." That was not enough for me, so I called Car Transport Express. My…