Great Customer Service
They were honest and open from the beginning. The previous company that I used, Direct Connect Auto, would say one thing, the next day the story…
Happy snowbird reviewed Ship a Car Direct on May 18, 2015.
From my initial contact with Ship a Car Direct, I was impressed with the personalized professionalism of the agent, Tom, and his easing my fears in transporting my car, a first time experience. He explained the process, gave web site for videos to know the steps to take for shipping to avoid problems. It left no blanks in the "question department"
I gave dates for desired shipping and it was prompt. I liked the fact my car would not travel the U. S. But went directly north with minor delays . The price was very competitive . When I was concerned about delivery arrival time , customer service was very patient with me and worked to get the timing info for me. Without hesitation I would use this company again. And Tom would be my contact. I'm truly a happy snowbird.
They were honest and open from the beginning. The previous company that I used, Direct Connect Auto, would say one thing, the next day the story…
The process went smoothly until they got me in contact with the carrier for my vehicle. The driver was in a completely different state when he was…
This went very smoothly. Lots of emails from Ship a Car Direct was helpful and comforting. Kosta was also always available by phone. I plan to ship…