2nd experience with Autostar
This was my 2nd time transporting my vehicle(s) with AutoStar and this time it was a further journey which created a little more anxiety. The driver…
Steve Deluca reviewed AutoStar Transport Express on February 19, 2016.
It's hard to trust in a company that is not local & a business that we've never dealt with before. Autostar's customer service was very attentive and professional. Pick up trucking company was thorough and honest. Tracking number was good to have. Whenever we had a question, we were able to get a customer service rep or a return phone call in a timely fashion. We received emails to update the car's status. The only complaint would be that the car had arrived for pick up & according to the email was not ready for pick up. We expected a phone call or another email that said it was ready but we had to call ourselves. The next email indicated that the ready for pick up date had passed. Pick up on the other end was easy. The car was dirty at pick up but we received a carwash voucher. Thank you Autostar!
This was my 2nd time transporting my vehicle(s) with AutoStar and this time it was a further journey which created a little more anxiety. The driver…
I spoke with Fred at AutoStar and he not only answered all of my questions, but most importantly put me at ease as I was having my Dad's Corvette…
Carlos was on it from beginning to end! I would definitely be recommending Carlos to friend & family needing to ship their vehicles overseas! I will…