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This was my 2nd time transporting my vehicle(s) with AutoStar and this time it was a further journey which created a little more anxiety. The driver transporting my vehicles delivered on time and within the time frame he had given me. I was pleased with the service and would highly recommend because of the reliability from both of my experiences with AutoStar Transport Express.
I spoke with Fred at AutoStar and he not only answered all of my questions, but most importantly put me at ease as I was having my Dad's Corvette that he gave me, transported across the country. Flawless process and amazing customer service, thanks Fred!
Carlos was on it from beginning to end! I would definitely be recommending Carlos to friend & family needing to ship their vehicles overseas! I will be using Carlos again to ship my other vehicle from Hawaii to Las Vegas in the very near future. He was super friendly & made the entire process super easy for me. I never had to wait long for him to respond to any questions I may have had. And he always followed up to…
I used this company to move my cars from CA to FL 4 years ago, and it went so smoothly - it's unbelievable. And that was our first time ever used a car transport company. We made the right choice. The second time around which is this time, we moved our cars from FL to CA and it was no problem either. If you are the first time customer trying to make decision of which company to use, stop wasting your time searching…
i placed my order on Wednesday. i needed it picked up within the next 5 days. i did hear from my representative 2 days later and i got my car picked up and delivered. It came on time for me to start my residency. Thank you very much. i really needed to have my car on time and they did come through
I talked to Kyle , he is very good in customer support and gave me a quote which even though higher than others I received but because of his customer service and attention towards customer I gave my business to him. Drivers picked up the car a day late but delivered it on the destination a day earlier. It doesn't matter to me but thought to highlight, Overall it is a very good experience, other than the price every…
I contacted Yasmin to pick up a vehicle for us in Livingston LA on Wednesday June 8th and on June 9th she already had a carrier found to pick up our vehicle on the 13th. The carrier ran into some trouble with a previous delivery which put them a day behind. So pickup was done on June 14th and a storage fee was assessed for the late pickup, which the carrier covered. The vehicle was due in Wisconsin on June 15th and…
Autostar was easy to work with, and competitively priced to move my car from near Phoenix to near St. Louis. This is the second time I have used Autostar. The first time was to move a Lexus from NY to IL. Will use again.
I am giving AutoStar an overall 5 star rating. They communicated consistently with me and never left me uninformed. They were one of the least expensive quotes I got ranging from $2,500 down to $850. The transport driver was very polite and friendly.
It's hard to trust in a company that is not local & a business that we've never dealt with before. Autostar's customer service was very attentive and professional. Pick up trucking company was thorough and honest. Tracking number was good to have. Whenever we had a question, we were able to get a customer service rep or a return phone call in a timely fashion. We received emails to update the car's status. The only…
Mario was efficient and professional. I had several specific criteria in both billing and transportation and he handled them all with ease. I work for a large moving company and have these situations often. I have never worked with a more professional and understanding auto transport company than Auto Star. I will definitely use them again in the future. As a side note Mario sent me a lead for another customer move…
I was having serious issues finding a good car transport company based on reviews. I found a lot of companies to be really shady overall. I received a call from George about my inquiry and based on the reviews and speaking with him I felt really comfortable with Autostar. They were informative and punctual. George worked with me to coordinate the move and kept me in the loop the entire time. It really relieved a lot…
These guys are the real deal. Marco and his associates were very professional and prompt with arranging for the transport of my car to Florida. It is hard to know who to trust in this business and it is very unsettling handing the keys over for a $35,000 vehicle to a perfect stranger. It was much easier knowing that the details were being handled by AutoStar Transport. I would recommend them highly to anyone needing…
I had a great experience. Although my car pickup was pushed back a day, it was still delivered on time. I was impressed with the communication between parties (driver, company, me) and would definitely use them again. My car was a little dirty when it arrived, but what can you expect when it's traveling cross country in an open carrier/
Company was very professional and always maintained good communication. Made sure the driver contacted me and made sure my vehicle made it to its final destination.