Great Customer Service
They were honest and open from the beginning. The previous company that I used, Direct Connect Auto, would say one thing, the next day the story…
transport
Katy reviewed Ship a Car Direct on March 17, 2016.
Leading up to my car pick up, everything went smoothly. Emily was very quick to respond to all my questions and it was helpful to have the informational videos to learn more about the process since this was my first time shipping a car.
My car was scheduled to be picked up on Thursday and it got pushed back to Friday night because of Bay area traffic. Luckily, my flight wasn't for a few more days so I could afford to wait. My car ended up making it home before I did! I expected it to be delivered Thursday or Friday of the following week and it arrived Tuesday morning. It was pretty dirty, but nothing that some soap and water couldn't fix.
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The process went smoothly until they got me in contact with the carrier for my vehicle. The driver was in a completely different state when he was…
Transport of my car
This went very smoothly. Lots of emails from Ship a Car Direct was helpful and comforting. Kosta was also always available by phone. I plan to ship…