Shipping a car from Massachusetts to Colorado

Shawn called to pick up a listing I had, which I dispatched to CRC. After just sitting in the cue all day I contact Shawn to make sure he was accepting. Alex said he would accept it shortly. The next day when load was still not accepted I called to make sure they were still picking up. That morning they told me they were having truck issues and unable to tell me when the truck would be fixed. I feel this company…