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Ross was excellent to deal with and explained all aspects of the process. Jeff Barkley did an excellent job placing my Corvette on the truck and delivered it withou incident or damages. I was very pleased with his service. Great job and would recommend this company without hesitation.
had my car shipped from New York to Arizona.I was never able to track the car even though I was told I would be able to do that. When the car arrived,I was notified it would be delivered to me the next day yo the final destination. It was to come on a flatbed. When it arrived it was damaged and I was upset to find that it was driven to me instead of sent on a flatbed. I never consented to anyone driving my car…
I was shipping my car from IN to TX.The initial rep (Dan S.) who set everything up was "awesome." But the company over all is a complete "JOKE." The rep put the two date in the system to have my car picked up. The driver that was dispatched wanted me to drive over 117 mi away to bring him my car and find a ride back HOME. The driver said he didn't want to come back up the highway to pick my car up because it was…
Worst experience ive ever had.Called on Monday and spoke with Ross, owners son. Told me I would be contacted Monday night by a driver to schedule pick up in Michigan for Tues or Eed and would deliver to LasVegas by the weekend. Signed my contract and provifed my credit card info and things went downhill quickly. No call Monday, nothing Tues. Called and spoke with Casey in customer service. No help. Nothing…
This company failed to discuss my dispute regarding the shipping of three motorcycles.Sales person Ross played dumb, made promised that were not kept and the company leadership did not return my multiple request for call backs to discuss and resolve my issue. I would have been happy to resolve the differences but they refused to return my calls. My Motorcycles were to be shipped by Auto Transport employees and…
We used these guys to transport our car recently and did not have a good experience at all.When my car was delivered, it had 40 miles more than when it left and the company could not explain it. When I signed up, was told that they owned their own trucks and that the same truck would pick up and drop off. Turns out that they use a subcontractor names Bright Transport, who had a D- rating with the BBB. For $895, we…
Vehicle was supposed to be shipped to Oregon.We gave them 3 weeks to get it here.... never showed up. Numerous calls to AT123 were met with excuses and condescending tones. Calling to get a credit AFTER the shipping fiasco and this company is rude and horrible to deal with. They take no responsibility for their actions and pawned me off on the carrier that contracted with them to complain to. Well, that carrier…
Shipped my motorcycle after being given a sales pitch about their own vehicles and drivers, kid gloves etc.etc. It arrived with more mileage on it than when it left, road dirt all over it, and a missing set of keys that cost $250.00 to replace. After contacting them twice about the issues, still nothing, not even a follow up "we're pursuing it". Stay clear of these shysters. I doubt they even own a bicycle, let…
Very worst company! Don't ever try to get with this *** *** company! They email me stating that if I end up shipping my car they can cancel my shipping order at no cost and took $100 from my credit card! It's horror...! Beside that they give pick up date and at the last minute say got to Waite 5 more days...!
Couldn't agree more. Nurse Ratchet (Janie Hect) is a rude woman. Manager of customer (lack of ) service. Agreed to have my vehicle picked up on the 22 March. Called the 21st to confirm. The son Chris who I made the arrangements with WOULD NOT take my call. When I spoke to 'the manager" 'that woman' screamed at me nor did she allow me to discus the fact NO ONE EVER told me that they have a 2-3 day window. Not in…
Matt was very courteous and professional. He explained everything in detail. Driver was prompt and professional. Would highly recommend this service and would use it again.
Anthony was very helpful when I called. I was worried about getting my car transported but he made me feel a lot better about it. He kept in contact with me and let me know the whole process. Thank you
I switched to Auto Transport 123 after the first company I signed up for mislead me and promised me a pickup when no driver had actually been scheduled. Kare Smith, my contact person from AT123 was extremely helpful and did a wonderful job finding me transport at the last minute after the first company strung me along and left me hanging. The driver, Mike, from Auto Transport 123 picked my car up on time and…
Transport worked out well, though it was a week late in arriving. I did have to call driver to ask where the cars was, and he did tell me, but I was the one who had to contact him. He was however very polite and car came through fine.
Service was fast and easy! Everyone was very friendly and knowledgeble. The car was delivered in record time without a scratch.I would definitely use them again! Great job to Brandon and his team.